New password reset tool – what you need to do

We have a new password self-service reset utility. This password self-service reset utility offers a number of additional benefits including:

  • Improved security
  • Better alignment with our password guidelines
  • Support for international mobile numbers
  • Access from Office 365 login page
  • Access to reset your password from anywhere in the world

How do I register?

Visit the website to open the setup page and complete the sign-up process using your existing La Trobe username and password. You’ll be asked to verify your identity and once complete, click on the ‘set up now’ link to register your mobile number or alternative email address.

After you’ve completed the registration process you can click on ‘Can’t access your account?’ on the Microsoft sign-in page to reset or unlock your account from any device.

What if I don’t register?

As of 26 November 2018, when accessing a Microsoft La Trobe Service from your browser you will be redirected to the registration site and prompted to register before you can proceed.

For further information, please visit our website.