Our new Customer Service Charter

To help focus our efforts on improving services across the University, we have launched the La Trobe Customer Service Charter. The Charter defines our customers as students, staff, community, partners and visitors, and provides 14 customer service principles to help staff to work together in providing excellent service when dealing with students, staff and other…

Probiotics study: share your experiences and beliefs

La Trobe postgraduate researcher Jacqueline Anderson is leading a new research project on probiotics, in collaboration with Alfred Health and Monash Health. The Probiotics Study will explore the use and beliefs of probiotics and prebiotics by adults in the general Victorian population. The survey study is part of a larger project exploring probiotic and prebiotic…

Summer 1 census date

The census date for Summer 1 enrolment is Saturday 2 December. Census is your deadline to finalise your enrolment. What do I need to finalise by census date? add or drop subjects pay fees if eligible, ensure that your Commonwealth Support arrangements are finalised After census date, your Summer 1 enrolment is ‘locked in’, and…

Closure of Therapy in the Agora

Therapy retail outlet, located on the ground level of Agora West, will be vacating on Friday 17 November. The good news for students is we’re repurposing the space to include a Student Lounge and Communal Kitchen. Refurbishment works will take place over the semester break with the new space being available for students’ use in…